Privacy Policy

Our privacy promise

Valo Sign does not upload, retain, or inspect the content of PDFs you open, the information you type into them, or signatures you create. Document processing and export happen in your browser memory.

Information processed on your device

• The source PDF, form values, freeform additions, and signature assets.
• Temporary canvas, image, font, and export buffers needed to render and create your PDF.
• The current editing session, which is discarded when you refresh, close the tab, start over, or the browser removes it from memory.

Information used to deliver the website

Like any website, the hosting and network providers that deliver Valo Sign may process limited connection information such as an IP address, request time, browser headers, and security logs. Valo Sign does not use analytics, session replay, advertising trackers, or document-content telemetry in V1.

Purpose and legal basis

We process only what is necessary to deliver and secure the website, respond to a request you send us, comply with law, and protect users. Depending on the context, the basis may be performance of a contract, legitimate interests, legal obligation, or consent.

International users and transfers

Valo Sign is based in South Africa and is available worldwide. Website-delivery providers may process limited connection data in other countries. Where required, appropriate safeguards will be used. Local document processing means your PDF content is not transferred to us in the first place.

Retention and security

Valo Sign does not retain document content. Limited infrastructure security logs, if created by the hosting provider, are retained only as reasonably necessary for security and operations under that provider’s configured practices.

Your rights

Subject to applicable law, you may ask whether we hold personal information about you and request access, correction, deletion, restriction, or objection. Because document content never reaches us, we cannot retrieve a PDF or signature from your browser. South African users may complain to the Information Regulator.

Future advertising

There is no advertising or ad tracking today. Before introducing ads, we will update this policy and provide notice and consent controls where required. Ads will not receive or inspect your PDF content, form values, or signatures.

Privacy boundary

We cannot protect information from browser extensions, compromised devices, browser or operating-system crash dumps, memory swapping, software you install, or files you choose to download and share.